Call us at 613-521-9000

Do you have difficulty or unsure of how to ship your watch to us?

Don’t worry!! We offer you the VIP Service

This service will insure your timepiece up to 50,000 USD. It's a three-way shipment.

How does this service work?

  1. We will send you a box to put your watch in, just like the one you see below.
  2. Once you receive the box you will find a label inside. All you have to do is attach the label and drop it at a FedEx station.
  3. Once we receive the watch and repair it, it will be shipped back to you.

Just follow these easy steps to ship the watch to our service center

Send an email to info@ottawasws.com

Provide the following information:

  • Serial # of the watch
  • Complete address:
  • Phone #
  • Value of your timepiece